November 10, 2006

To whom it may concern:

Dear Sir or Madam:

My company owns and manages approximated 2600 multifamily units in Texas. We have used the services of Bill Hoffman and Affiliated Adjusters for over 15 years. Bill and his team of dedicated professionals have been our representatives and advocates during several disasters. After calling 911 the next phone call our staff makes is to Affiliated Adjusters. Bill and his team will meet us at the scene and help us make the correct immediate decisions in order to protect our asset. He and his staff then begin the process of preparing our claim, filing the claim with the insurance company and helping us initiate the restoration of our property. Their knowledge of repair cost, insurance claims process and business interruption has proven to be invaluable.

When an insurance claim must be submitted after a disaster, Affiliated Adjusters has proven to be an excellent representative for our firm. We do not have excess staff on board to make sure that a claim is correctly and fully submitted so we depend on Affiliated Adjusters to do this for us. On several occasions I have had an adjuster from our insurance carrier express their appreciation for the detail contained in the scope of damage and the professional approach exhibited by Affiliated Adjusters. In addition, on several occasions I have called Bill for his advice when we were analyzing quotes for insurance. His knowledge and advice have been very helpful as we compare different proposals.

Our relationship has continued during periods of multiple disasters as well as periods of no insurance issues. I highly recommend Affiliated Adjusters as public adjusters and as collaborator when dealing with insurance and safety issues.

John Gillespie
Chief Operating Officer
WAK Management Company, Inc.